An important message regarding COVID-19:
We hope you are staying safe and healthy as our communities remain vigilant in reducing the spread of COVID-19. While many things have changed for our business, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice as you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable.
On top of our existing procedures to maintain the cleanliness of our office and equipment, we want to tell you about some additions and improvements to our infection control procedures in light of the Covid-19 pandemic.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You will see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
We will have hand sanitizer that we will ask you to use when you enter the office. We will ask you to wear a mask in the reception room. We request that family members and friends NOT accompany you to your appointment. If they must, we will ask that they wait outside or in the car.
You may see that our waiting room will no longer offer magazines since those items are difficult to clean and disinfect.
Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
We will do our best to allow greater time between patients to reduce waiting times for you, as well as to minimize the number of patients in the reception area at any one time.
We are currently accepting new patients and appointments, and we look forward to seeing you soon. If you have any questions or concerns about your visit or treatment, you may call the office at (805) 642-7645 or email Dr. Keating at firstname.lastname@example.org.
Please take care, be safe and stay healthy.
Dr. Robert Keating and Staff